This online course is designed for Tribal Court Administrators, Tribal Court Managers, and Tribal Court Judges.  The Tribal Court Administration and Management Series- Level 2 course is the second of a three-part series. Each course is offered over 2 days, 5 hours each day.  Courses begin at  9 am PST.  
 
TOPICS
Records and Information Management
After this session you will be able to:
 
Identify the types of manuals you need to develop to facilitate proper records management;
Differentiate case types and how to appropriately organize case files for maximum efficiency;
Assess the strengths and weaknesses of electronic filing;
Determine how case records can impede or improve caseflow;
Give examples of storage systems that enhance security and guarantee the confidentiality of records; 
Develop protocols to track cases; and
Design a tool for case audits.
 
The Benefits of Court Technology
After this session, you will be able to:
 
Appraise your court’s computer and technology capacity as well as the skill level of your staff;
Analyze formal and informal court management systems;
Design protocols for template and form creation;
Assess online meeting platforms for remote court operations; 
Determine if your courtroom has adequate technology to properly capture the record.
Create policies and procedures that enhance and protect court data.
 
Effective Communication Skills   
After this session, you will be able to:
 
Transform your verbal communication skills for more positive interactions with your employees, internal court customers and external court customers;
Discover some writing tips to help you author concise and professional emails and reports;
Determine the difference between verbal and non-verbal communication; and
Improve your listening skills.
 
Handling Your Workforce
After this session, you will be able to:
 
Audit the work your staff is completing for timeliness, accuracy, and   comprehensiveness;
Analyze the court’s goals and future planning needs to make sure you have       the proper staffing levels;
Forecast how your workforce may change over time due to increasing or             decreasing court business;
Create a skills training plan for all staff as well as a plan for continuing                education; and
Discover how to handle performance issues and disciplinary matters.
 
The Budget Process and Financial Management
After this session, you will be able to:
 
Identify your current funding sources;
Explain the budget and approval process;
Prepare and manage a budget;
Define the procurement process; and 
Compose fiscal management policies and procedures.